Serve your English build from the root of your domain and the Arabic build from a subfolder or a subdomain, both inside the same cPanel account. One SSL covers them, one backup job protects them, and you are not billed twice for what is really one website.
LiteSpeed Enterprise as the web server, CloudLinux for account isolation, cPanel and WHM to drive it, EasyApache ea-php83 for PHP, NVMe SSD for storage, Imunify360 for malware scanning and JetBackup for restores. No adjectives, just the software you are actually buying time on.
Live chat and tickets run every day, weekend included, so a Saturday problem in Dubai is an ordinary staffed hour here rather than a Monday one. The phone and WhatsApp lines, and the numbers to use, are listed on our contact page.
Hand over the login for your current host and our team copies files, databases and mailboxes across. Your existing account stays live the whole time, so you test the Arabic build and the checkout before anything points at us.
Imunify360 scans in the background, Let's Encrypt certificates issue and renew themselves, and Cloudflare sits in front of the account. If you want to go further, our website security add-ons cover WAF tuning and hardening.
ElySpace publishes a 99.9% uptime commitment, and the definitions that go with it are in the service level agreement rather than in a marketing line. Read it before you order so you know what is measured and what is not.
An Arabic site is not an English site with the words swapped. The layout mirrors, the typography changes, and the database has to hold the text without turning it into question marks after the first restore. None of that is difficult, but the hosting underneath has to cooperate. On an ElySpace account it does, because the pieces that usually break Arabic sites are set correctly before you log in for the first time.
If the site is a store rather than a brochure, the same logic applies to product data and order emails. Our online store hosting notes cover the WooCommerce side of it, and the managed WordPress stack is the same LiteSpeed build with LSCache configured.
The .ae namespace is administered by aeDA, the .ae Domain Administration, which sits under the TDRA. A plain .ae is open to register. The restricted second levels, .gov.ae, .ac.ae, .sch.ae and .mil.ae, are held back for organisations that qualify for them, and there is an Arabic-script equivalent of the country code as well.
ElySpace's published domain catalogue covers .com, .net, .org, .co, .in, .io, .shop, .store, .online, .tech, .cloud, .app, .dev, .info and .xyz. Search for the name you want on our domain registration page first. If the .ae you need is not in that catalogue, register it through an accredited .ae registrar and point its nameservers at your ElySpace account. Nothing about your hosting changes, and you keep the registration wherever it suits your licence paperwork.
Four steps, and only the last one is visible to your customers. Migration is included, so the cost of getting this wrong is the only thing you are really weighing up.
Before you order, tell our team where your visitors actually sit and which of your two languages carries the traffic. We confirm in writing which region we are placing the account on.
Send your current cPanel, Plesk or FTP details on a ticket. If your site sits with a local reseller who will not release panel access, a full backup archive works just as well.
We copy files, databases and mailboxes, then serve the result on a temporary address. Nothing changes for your visitors while you test the Arabic build, the forms and the checkout.
You pick the moment. Friday afternoons and Sunday evenings tend to be the calmest for a UAE audience. We drop the DNS TTL first so the change lands in minutes rather than days.
Straight answers on ownership, currency, region and regulation, including the places where the honest answer is "not yet".
ElySpace IT Services LLP, a firm registered in India that has sold hosting since 2016 and now serves 27,000+ customers. We are not a UAE-registered company and we do not describe ourselves as one. The registration details your procurement team will ask for are on our company page.
ElySpace quotes in US dollars, euros, pounds sterling, Indian rupees, Saudi riyals and Bitcoin. The dirham is not on that list today, so a UAE-issued card is charged in the currency you pick and your bank shows the AED equivalent on the statement. Confirm the figure at checkout before you approve it.
ElySpace runs in more than one region and the right one depends on where your readers and your buyers are, not on where your licence was issued. Ask before you order and we will name the region for your account in writing. If a contract obliges you to keep data inside the UAE, raise it at that point rather than after the migration.
Federal Decree-Law No. 45 of 2021 sets the federal personal data protection framework. Companies licensed inside DIFC or ADGM fall under those free zones' own data protection laws instead. Which applies to you follows your licence, not your server. Read our privacy policy and ask for a processing agreement if your compliance team wants one on file.
The TDRA oversees the UAE's telecommunications and digital government sector, the .ae namespace through aeDA, and the country's internet access management policy. It does not license web hosts based outside the UAE, so no overseas provider can hand you a TDRA approval certificate. Treat anyone who offers one with suspicion.
Every order produces an invoice you can download at any time from the client area at my.elyspace.com. Put your company name, trade licence number and free zone or mainland address into the billing profile before you place the order and they appear on the document itself.
The UAE moved to a Monday to Friday working week in 2022, with Friday running short. Our live chat and ticket queue do not keep that calendar, or any other: they are staffed every day of the week, so a Saturday incident is not a Monday problem. Tickets and chat are answered in English. There is no Arabic-language desk, and you are better off knowing that before you buy than after. Phone and WhatsApp numbers for sales and support are published on our contact page.
That's probably enough from us, we'll let our customers do the talking and with over 2000 reviews on Trustpilot and Facebook, see for yourself why you can trust us to power your website.
Pick a plan and our team will take it from there: we copy the files, the databases and the mailboxes, stand the site up on a test address, and leave the DNS switch entirely to you. If you would rather see the specification first, the full cPanel hosting line-up lists what is on every plan, and business hosting covers the tier with dedicated resources.
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